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*Read also: Top 5 Recommended Hosting Providers in Europe
Have you ever wonder what are the most important aspects you should consider when choosing a hosting provider?
Speed, security, and reliability are some of the most important factors you need to consider when choosing your WordPress hosting provider. However, the most important factor is your specific needs, and that includes, among others, the location of your target audience.
Is the location of the hosting provider important in your decision?
As you will learn in this guide, the closest the information is from your website’s visitors the better. That doesn’t mean that the hosting provider’s offices should be close to your target audience. The important thing is the location of their Data Centers.
Choosing a web hosting server location is one of the first decisions to make before launching a website project. In this regard, you can have some questions like:
- Is it best to choose a server closer to my potential users or is this irrelevant?
- How does server location affect SEO?
The answer of the above question will largely depend on your target audience. For example, lets imagine your website’s users are mainly located in one country (india). In this case your website will perform better if the server is located in or as nearest as possible to India.
We have to take in consideration that one of the most important factors for Google Page Rank is the webpage load speed in mobile devices. If users are in India and the website is hosted in the United States, the distance between the server and your user will cause a longer response time.
But what happens with websites that target more larger audiences, in multiple countries?
You will always have to take in consideration your potential customers. Maybe you are selling products or services that only ship to specific countries. Maybe your website is more famous in some countries than in others. Try choosing a Hosting Provider that own Data Centers in a central location near your website visitors.
In cases where you have a Worldwide audience, the use of a CDN is highly recommended. A content delivery network (CDN) is a system of distributed servers (network) that deliver webpages and other Web content to a user based on their geographic location.
To keep this guide as specific as possible, we will focus on Hosting Providers that have Servers in the Asia, and offer great support for WordPress Websites. These companies are consistently the top WordPress hosting companies in the industry when it comes to speed, quality and service.
As we dedicate to offer Website Design and Developing Services, thru the years we have personally tried all of this providers. For this guide, we are using the personal experience we had which each one. Additionally, we researched what other users are saying of each one, including ratings of trusted reviews sites.
We are comparing the hosting providers based on the most important factors you should consider when choosing a host provider:
- Price – We researched and found the best WordPress hosting options that cost at or below $5/mo (with the help of WebsiteSetup.org).
- Speed – Used Pingdom to track uptime and speed.
- Customer Support – We experience the hosting provider’s customer service to rate their support quality.
- User Rating – To keep this guide impartial, we will include the average user reviews from 3 trusted sources (G2Crowd, TrustPilot and WebHostingGeeks). This user rating will help you understand the experience that real user have with the hosting provider.
- Data Center Location – As this guide is intended for websites that will target an Asian audience, we chose hosting providers that own Data Centers based in Asia.
* Important – For people targeting a worldwide audience, we will include at the end hosting providers that currently don’t own Data Centers inside Asian countries, but offer quality services that are worth including in this guide.
If you want to see the final ranking results, click this link.
Ranking – Top Web Hosting Companies in Asia & India
#5 Bluehost – The most popular among bloggers
BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their “professional hosting” plan includes all the features you might need at the best possible price.
While BlueHost may not be the cheapest hosting option you’ll find, it’s definitely among the most inexpensive when compared to other popular hosting providers.
If you’re willing to commit to a three-year deal, you can lock in a low rate of only $2.95 per month!
But be careful, as the renewal plans jump in pricing after your initial plan is over, going as high as $8.99 for their renewal plans.
Click the image to check their latest prices.
Speed and Reliability:
Over the course of a year, Bluehost posted a below average 1,275ms speed (compared with the 850ms industry average).
Slow sites don’t just affect user experience. They also drag down performance, which potentially hurts your SEO and conversions ratings too.
Supporting two million different websites isn’t a small feat. Maybe that is why their customer support can be considered slow.
Nevertheless, waiting times can go up to over 43 minutes, which is unacceptable if you’re potentially losing sales during that downtime.
According to several user reviews, the experience with their support also wasn’t very good. Most answers (in addition to the long delays between them), were curt and unhelpful. Bad customer support is the most common complaint about this host provider, which affect their overall grade.
According to user ratings, the weak point of this hosting provider is bad customer support, and that is reflected in their low ratings.
G2 Crowd: – 3.4 Stars
TrustPilot: – 1.4 Stars
WebHostingGeeks: – 2.5 Stars
Data Center Locations
BlueHost has two Data Centers in Asia located in Mumbai, India, and in Hong Kong.
BlueHost has grown thanks to a good marketing strategy based on “Expert Reviews” and good promotions. But, despite what those blogging guru’s say, there are MUCH better hosting options available (like the ones included in this article for example).
As an example, if you have done some research by now you will see a great discrepancy between the “experts” that recommend it and the low user reviews this hosting provider receives. Most complains are based on bad customer service, but as you can see in this guide, there are also hosts that provide a faster service and better customer support at the same price.
#4 HostPapa – A Cheap option with average performance
HostPapa understands that customers’ web sites are important and need to have reliable service. They have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost. Hosting packages from HostPapa help everyday individuals and businesses in getting high-powered and professional service at a fraction of the cost.
HostPapa follows some of the standard hosting pricing tricks, like requiring a three-year contract to get their promotional advertised price of $3.95 per month.
If you are looking for a 12-month option, the price jumps to $5.95 for their starter plan (there is no monthly plan available).
Renewal prices are high; somewhere between $7,99 – $9.99 per month either for the 12 month plan or the 36 month plan.
Speed and Reliability:
HostPapa’s uptime has been good, with a 12-month average of 99.95%, right at industry standard.
Their page loading speeds, on the other hand, are a whole different story.
Over the last twelve months, they were slower than industry average (posting a 975ms page loading time compared with 700ms average of the competition).
This should be an important metric for you. Slow page loading times have shown to decrease important aspects like traffic, pageviews, conversion rates and customer satisfaction.
Click the image to see the most recent speed results for this provider.
Customer support response is good and helpful. Waiting times are not as long as other providers and in our experience overall customer experience is good.
Their customer support team is well trained with the process and there is no going back and forth about accepting or evaluating a cancellation request. Internal processing is super-smooth and the delay is restricted only to how long your bank process the transaction.
Regarding other users experience they seem to be pleased with their customer support, with complaint focusing mostly on technical aspects like slow page loading times, low memory and error with the billing system.
User Ratings in general are good, with some exceptions complaining about technical difficulties and billing errors.
G2 Crowd: – 4 Stars
TrustPilot: – 4 Stars (7.4 Score out of 10)
WebHostingGeeks: – 4 Stars
Data Center Location:
HostPapa has 3 Data Centers in Asia, located in Singapore, Hong Kong and India.
HostPapa has been growing really fast thanks to their marketing efforts. But unfortunately there are several aspects that damage the overall hosting quality.
Their uptime was good. They have a lot of different customer support options available and, in average, users have a positive experience.
On the other hand…
Their page load times are bad, posting below average results regularly. Most complaints made by user come form the technical side. Also, there are too many hidden fees that make their promotion pricing a bit deceiving.
For example, if you request a refund during the 30-day window, they will charge you a $29.95 setup fee upon cancellation. Technically this means that there is no “free money back guarantee” and there is no “free website setup” either. This two things are standard with other providers.
If they manage to solve this inconsistencies they can become a good option.
Be attentive, as their basic ‘shared’ hosting option is honestly nothing remarkable to talk about. However, their managed Cloud WordPress hosting has delivered some of the best performance we’ve ever seen.
They are #3 in our ranking, only because they lost points based on customer support and user reviews. But based on performance, they can easily be our number one pick.
Their regular “Hatchling” plan starts at $4.95 per month, and you can throw a domain in for only $0.01. This makes it. This makes them the most expensive of the list. But take in consideration that they are open to always be competitive in prices, and can offer discounts to match competitors prices.
Prices can go up, so you can check that the prices shown are still valid by clicking on the image.
Speed and Uptime
they’ve so far been flawless when it comes to site stability.
In 2016, they’ve posted a 100% uptime which is perfect. For the last few month, uptime has been consistent, with an average of 99.99% which is impressive.
In addition to literally perfect uptime, HostGator’s managed WordPress hosting ranks in the top two for page loading times as well. With an average of 521ms, they come in 2nd place in this guide for speed and 1st place for uptime!
In general their customer support is average . It’s worth noting that they do not make it easy to contact them directly. Reaching the option to chat or email customer support is a little complicated, as you will have to go thru their knowledge base first.
As with every big hosting company, waiting times can be long. In our personal experience, once we finally reached the option to chat with a representative, we had to wait for 15 minutes to chat with someone. It’s also clear that their tech support is not as knowledgeable as others included in this list.
As you will reach in most user ratings around the web, the customer support is lacking, as it has been a characteristic of the biggest hosting providers.
This is a tricky one, as their cloud hosting sharing clearly excels over their basic shared hosting. However, most reviews you will find in the web are about their normal hosting. As mentioned before, customer support is an area where they can improve compared to other hosting provider.
G2 Crowd: – 3.4 Stars
TrustPilot: – 1 Stars (1.1 Score out of 10)
WebHostingGeeks: – 2 Stars
Data Centers Locations
HostGator’s Data Center is located in Nashik, Maharashtra, India.
When it comes to performance, their managed WordPress Cloud Hosting is among the best of the market. With impressive uptimes, fast loading times and cheap prices, there are few providers that can compete with them.
As mentioned before, customer service is the area with the most complaints, and personally we think they can follow the examples of A2 and Siteground. However, if you are not planning to target a worldwide audience, this is among the best options you will find.
If customer support is not a deal breaker for you and performance is your priority, hands down this is the best option for you.
Their hosting plan would be perfect, if it wasn’t for their price. Their and the most expensive of the list, and we expressed them that. So they proposed two options for our clients:
- 25% Off the whole package using the Code 25OFFADGENCY
- The first month free using the Code 1CADGENCY
Hope this codes can be useful if you think that this is the right choice for you (they wont be available for very long)
#2. A2 Hosting – High-end hosting with a focus on performance
A2 lacks the notoriety of some of the most popular web hosts out there. But what they lack in press mentions or advertising campaigns, they make-up for with speed and performance, as they’ve managed to deliver some of the best results of this guide.
Typically A2’s host pricing tends to be around the middle of the pack when it comes to pricing. Their “Lite” plan is priced at €3.44 ($3.92).
A2’s cheapest available plans are still better than the majority of competitors. However, there are still some limitations that are reserved for their more expensive plan options (like the number of sites you can host, or the ‘Turbo Boost’ features).
Keep in mind that prices can go up. You can click the image to see their latest prices.
Speed and Uptime
A2 gave the highest uptime of this guide, delivering a 99.99% over the course of a year.
That’s really good, and in the market it’s really difficult to find this statistics.
A2’s page loading times are extremly fast, at an incredible average of 406ms over the past 12 months, which is the best score in this guide. Best of all, their page speed performance has been stable and consistent too.
A2’s customer support is considered good, connecting quickly and providing detailed answers to our questions with a minute of each other.
They provide a phone number front and center. There is an extensive knowledgebase, live chat, and even Skype access. Social media responses are quick too.
A2 Hosting’s reps are very “hands-on” – they offer custom installs and plenty of solutions where your rep will go in and fix the issue rather than talking you through the process. While some customers may or may not like that option, it does signal that they see customer support as an investment rather than a cost.
Overall, they have less complaints in customer support when you compare them to BlueHost and 1&1.
G2 Crowd: – 4.2 Stars
TrustPilot: – 4 Stars (8.4 Score out of 10)
WebHostingGeeks: – 5 Stars
Data Center Locations
A2 owns 1 Data Center in Asia, located in Singapore.
A2 isn’t as well known as some of the competition. But they should be based on performance.
Their uptime is almost the highest we’ve seen, while the page loading times are maybe the best on the market. Customer support was both quick and knowledgeable.
In our experience, they’re one of the best WordPress hosting options you can choose. If you feel like this is your option, click the button to check their latest prices.
#1 – Siteground: One of the fastest, most reliable and secure web hosting providers.
Our First place goes to the underdog of this list.
Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 400 employees and is constantly growing.
They key for their success was their focus on “handcrafted” hosting, that consist on personalizing the hosting packages, and in premium customer service. This turned their customers into fans, and you can see this reflected in the different review sites around the web.
SiteGround’s can be a little more expensive than the other hosting providers, with their “Startup” plan starting at €3.95 ($4.52), which is the most expensive of the options we included in this guide. However, they with the extra cents you pay monthly you get premium customer service, CDN, and WordPress specific Cache Technologies that will make your website extremely fast.
Its important to note that the Starter price is not always discounted down to €3.95, as sometimes they offer the plan at its full price (€7.95). Always check the most recent prices (You can click the image to check the most recent prices)
Speed and Uptime
SiteGround promises to match the industry average uptime of 99.90%.
And then they over-delivered with a 12-month average of 99.96%!
SiteGround follows up their impressive uptime stability with a solid top-5 page speed performance too.
Their average of 500ms was 41% faster than the competition’s 850ms average.
Consistency has also been a positive, with little-to-no hiccups or issues along the way.
Siteground started very small, but focused on one thing: customer support. In our personal experience, they have one of the friendliest and more experienced technical support of all the hosting provider on this guide.
It’s apparent that they invest a lot in their employees, because their employees actually put on technical events to train developers.
Those factors, plus their endorsement from high profile WordPress core contributors, puts SiteGround’s customer service in a whole different level.
Even after doing a background check and surveying other sources, we still couldn’t find many negative responses about their support.
G2 Crowd: – 4.2 Stars
TrustPilot: – 5 Stars (9.7 Score out of 10)
WebHostingGeeks: – 4.5 Stars
Data Centers Locations
SiteGround has one Data Center in Asia, located in Singapore.
We gave SiteGround the first place over A2 hosting because they excelled in three key factors: reliability, WordPress specific features and overall customer service experience.
Their WordPress specific features include a SuperCacher to reduce the work your site has to do when delivering files to visitors. They’ll also combine this with a CDN (that features over 34 locations) to make sure large file types don’t drag down your site speed either.
The additional features make up for the difference in page loading speed, so you can be sure that if you have a well coded WordPress theme your site will be blazing fast.
They also provide LetsEncrypt support, a free service that provides SSL Certificates to websites for free and that is increasingly important this days.
If you feel this is the right solution for you, click the button to get their latest prices.
If you are choosing based on performance, you cant go wrong with either HostGator Managed Cloud, A2 or SiteGround. Their WordPress-specific technologies will make your website fly. (with a well coded theme)
If you are just starting with WordPress, we recommend you choose a provider that will help you in every step of the way. You can go with either Siteground or A2 hosting, knowing that they have some of the most experienced Tech support of the list.
For the biggest companies (BlueHost, Hostgator) there will always be negative comments and complaints, mostly because their corporate size doesn’t let them focus on the customer as they should.
If you feel more comfortable choosing a big name, be sure that BlueHost and HostPapa will get your website up and running and will offer decent capabilities for a smooth experience.
This are the results of our ranking:
To read the review of each hosting provider, click on it’s name. If you already decided on the best option, click the button to see their current prices and promotions.
The most reliable, with the best WordPress focused characteristics and premium customer service.
The fastest, with the best uptimes and good customer service.
Top performance and uptime, only needing to improve it’s customer service. *Get a Discount Code
An “average” choice, with good customer support but slow performance.
The most popular of the list. Delivers a decent performance if you can look past their customer service.
Now that you chose your web hosting provider, get a fast and responsive website that can take advantage of the advance tools they have to offer.
*Read also: Top 5 Recommended Hosting Providers in Europe